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PayPal Canada

PayPal Canada

www.paypal.com
What is your customer experience with PayPal Canada?

PayPal Canada Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.0 star rating from 101 PayPal Canada reviews. 25% would likely recommend. Consumers report high price level, reliability and customer service issues, and many request a refund as a resolution.

Key Takeaways for Future Customers

  • Read PayPal Canada reviews before linking cards or subscriptions.
  • Expect potential delays for refunds and billing disputes; document transactions.
  • Prepare for account limitations and identity verification requests.
  • Prefer alternative payment or ensure phone access for support.

Negative Feedback / Risk Areas

  • Frequent customer complaints about account limitations and hard-to-reach customer service.
  • Reports of unauthorized charges, billing errors, and subscription billing problems.
  • Refund delays and difficulty escalating disputes; reliance on automated systems instead of a human.

Positive Feedback

Accepted by many online sellers and generally easy as a payment service; some agents resolved issues satisfactorily.

View full overview ›

Media from reviews

PayPal Canada - Two payments with the same transaction number
PayPal Canada - Two payments with the same transaction number - Image 2PayPal Canada - Return my moneyPayPal Canada - Payment made 6 weeks ago, they still did not pay my supplierPayPal Canada - Payment made 6 weeks ago, they still did not pay my supplier - Image 2PayPal Canada - Payment made 6 weeks ago, they still did not pay my supplier - Image 3PayPal Canada - Il faut rembourser mon argent Dossier PP-R-OHX-50745****, Prix 86,22$...
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Anonymous
map-marker Hamilton, Ontario

Account freez

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PayPal Canada - Account freez

PAPAL Has no Not stelen my money . Facebook sent you my money and you have stolen that money .why wh

View full review
Shaun B Zvd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Montreal, Quebec

Tried to add my id then my account was...

Tried to add my ID, then my account was permanently deactivated. If it's because I'm not of the age of majority yet, would it be able to be reactivated when I turn of age on May 31st?

Pros:
  • Easily transfer money between different currencies
Cons:
  • Not much contact information or help on the help page

Preferred solution: I would like my account to be re activated when I turn 19 wich is age of majority in my province.

User's recommendation: Wait till you are age of majority to add your id if you want to keep your account

View full review
Orie Xdf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issue logging in to my account

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Cant hear anyone on phone

No volume from that end so no idea what they are asking or requiring of me.

Pros:
  • Convenience
Cons:
  • Log on issues

Preferred solution: Logged on

User's recommendation: Useless

View full review
Sharon D Skf
map-marker Summerside, Prince Edward Island

Charged four times for item ordered

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Updated by user May 31, 2026

Scam and I’m pissed off returning both products not as shown. Poor quality Never ordered two of the same and got confirmation for only one product!!!! And extra chgs??????

Updated by user May 31, 2026

Chgd for two orders, plus two more xtra chgs which got reversed. Stated it was made in [GEOGRAPHIC_DATA] .

Products received were ugly and not as shown in add. I’m going to attempt two returns and we’ll see if I receive any credits. My bank said I have 100 days to settle this issue and Im pissed off when u exit.

Scam written all over it. And yes I am a very Pissed off Customer

Original review May 16, 2026

Charged four times for one item in US funds, then converted to Canadian. My credit card has been charged with four separate charges, which are US, then converted to Canadian.

I ordered one item, and I got a confirmation for $40.36. I believe I would like to dispute the charges and cancel my order.

Loss:
$200
Pros:
  • Thought purchases were screened for safety against hackers
Cons:
  • Getting charged four times for one item that reported as being a canadian website so fraudulent

Preferred solution: Full refund

View full review
Joy Dpv
map-marker Toronto, Ontario

Not a happy customer

AI Highlights
  • PayPal charged an unauthorized US Visa card.
  • I would have preferred confirmation before charging US card and would have used my RBC Visa instead.

I paid my purchase with my RBC Visa Credit card. Pay Pal took upon themselves to charge my US card, which i did not authorize or want them to do.

i would have expected a message from pay pal to ask if i wanted to pay on my US Visa card.

I would have said no and given my Canadian RBC visa card. If fact i told Pay Pal to cancel any card they have on file as i will not use Pay Pal again.

[PERSON_NAME]

View full review
Linda T Wkr
map-marker Surrey, British Columbia

There was a payment made on my card that I did not make

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I need to know why I was charged from PayPal $206. I did not do that transaction and do not know that person. It was done May 27, 2026.

Loss:
$206
View full review
Maurice B Fwy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, Nova Scotia

My cell phone number is (902)202-****.

My cell phone number is (902)202-****.You have been sending(or trying to) texts to my land line # (902)562-****.

Please text to my cell number shown above.

Loss:
$108
Pros:
  • Usually great to deal with
Cons:
  • Ciumbersome to speak to customer service

Preferred solution: Full refund

View full review
Ehmoodah S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chilliwack, British Columbia

I got $10.49 taken out of my PayPal...

I got $10.49 taken out of my PayPal account when I have not made any purchases. It said Uber charged me that much, but I haven't used the app since November, so how is that possible? I tried reaching out to Uber and PayPal and have not been able to successfully figure it out.

Loss:
$10
Pros:
  • Can connect easily
Cons:
  • Random money gets taken out

Preferred solution: Full refund

View full review
Brandy H Jzf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Langley, British Columbia

I need my account verified so i can get...

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I need my account verified so i can get money someone already sent me there minus and its not showing on my account

User's recommendation: Don't expect money fast

View full review
Flor E Inl
map-marker Edmonton, Alberta

Two payments with the same transaction number

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AI Highlights
  • Purchased on December 15 for $181.00 including delivery.
  • A $45.00 charge appeared the same day with the same transaction number (402935****).
PayPal Canada - Two payments with the same transaction number
PayPal Canada - Two payments with the same transaction number - Image 2

I made a purchase on December 15th for $181.00 including delivery. But I have another charge on my bank account for $45.00 that I didn't make.

I don't understand why it happened on the same day and with the same transaction number.

The transaction number is 402935****; both transactions are the same número. Thanks.

Loss:
$45

Preferred solution: Full refund

User's recommendation: First I need to resolve my issue.

View full review
1 comment
Llewyn Nzf

Sorry that happened.

Maurizio O

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problems with my card

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AI Highlights
  • Trouble adding a card to PayPal.
  • Issue occurs when adding via the app.
  • Card details are correct; need help to fix.

Hello, Im having trouble adding my card to my PayPal account. Every time I try to add it through the app, it doesnt go through.

Ive checked that the card details are correct, but it still wont let me add it.

Could you please help me understand why this is happening and how I can fix it? Thank you.

View full review
Raoul Utz
map-marker Markham, Ontario

Fraud or phishing

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Not able to reach someone in person on the phone

I am extremely frustrated as I received an email which is fishing or fraud. I just want to confirm. I have no accounts with PayPal.

Am I wasting my time here?

User's recommendation: Have a proper phone number so I can get in touch with someone this is ridiculous

View full review
WADE R Nch
map-marker Grand Manan, New Brunswick

Equalized payments for WordPerfect professional

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Automated voices are not people. The AI experience is astonishing pri.itive as cave art in the caves of Lascaux, France.

Pros:
  • Pro is i eventually think i spoke with a real person but am unsure
View full review
Ivalee Zwf
map-marker Arnprior, Ontario

I’ve been trying for over an hour to hook my credit card up. It will not accept it trying to speak to a human then was hung up on disgusting service.!!!

Updated by user May 04, 2026

Disgusting never will. I deal with them again

Original review May 02, 2026

Ive been trying to hook up my credit card for over an hour it will not accept it. I called and was hung up on for no reason.

User's recommendation: Teach employees how to answer a phone

View full review
Carolyn N Jtv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hines Creek, Alberta

They don't help you when you have a problem

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I tried to change my password, but I got no help from PayPal. When I asked for help, I got the runaround.

Pros:
  • No pros
Cons:
  • Change your password without your knowledge

Preferred solution: Deliver product or service ordered

User's recommendation: Don't ever use PayPal

View full review
Normman L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Calgary, Alberta

I need to get into my account so I can...

AI Highlights
  • Needs PayPal access to accept a transfer.
  • Forgot the password and cannot recall the login email.
  • Verification requires a phone number no longer owned.

I need to get into my account so I can accept the transfer from somebody else that has a PayPal account unfortunately I cannot remember the password has been so long but for some reason when I do input the email which is the email provided I cannot remember the password it will let me get through the first part for identification but when I asked they ask to put a phone number I do not no longer have a phone number for it what do I do I only have a Wi-Fi password or text now

View full review

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